Contact information

Contact rainbowspinscasinouk.com

For questions about content on rainbowspinscasinouk.com, email [email protected]. Include the page title and explain which wording or detail needs correction. A short description of the issue helps distinguish a website enquiry from a casino account request. There is no need to include a casino password or attach identity documents.

Our operator manages gambling accounts, player balances and payments; these pages on rainbowspinscasinouk.com do not store accounts or accept payments. For a withdrawal, verification or deposit-limit request, use your Rainbow Spins Casino account tools or our casino support channels.

Rainbow Spins Casino support

Direct questions about deposits, withdrawals, login difficulties and account verification to Rainbow Spins Casino support. The casino offers email assistance and live chat. Its email response target is two business days. Live chat hours are Monday to Friday, from 9am until 4pm.

Keep correspondence about a single issue together. Repeated messages and separate email threads about the same request can delay the casino team's response. Responsible gambling controls are also available through the casino account tools without waiting for support.

Casino complaints

Complaints about casino activity belong with the operator's complaints team. That process includes investigation and, where the conditions for escalation are met, independent dispute resolution through eGaming Compliance Services Limited. Submit casino complaints through our operator's complaints team as described on rainbowspinscasinouk.com.

Casino operator

Rainbow Spins Casino is operated by Jumpman Gaming Limited. Its Great Britain gambling service is licensed by the Gambling Commission, with account reference 39175. These details on rainbowspinscasinouk.com identify our gambling operator and its licence.